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My motel details and contact information.
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Incident Report Expiry
Low, Moderate and High incidents are visible to all motels for 365 days from the incident date. After this period, they disappear from your dashboard.
Critical incidents never expire and remain visible to all motels indefinitely while classified as Critical. Classifications can be edited by yourself or admin if not labeled correctly.
Selected severity: Low — motel visibility ends on 9 November 2027. The administrator retains the report.
Record the guest details associated with the incident. Check spelling and postcode against your booking records. Do not include identity documents or unnecessary sensitive information. Reporting an incident does not automatically add someone to a program-wide watchlist.
Recent incident reports
Latest 100 reports for your assigned motel(s). Only managers with an active assignment can read them.
| Reporting motel | Guest | Category | Severity | Status | Incident date | Details |
|---|---|---|---|---|---|---|
| Cassa Nostra Motel | Tahli Windslade | Threatening / abusive behaviour | moderate | Submitted | 2 Nov 2026 | |
Incident RMGIR-20261108-447B70FC63E4Reference numberRMGIR-20261108-447B70FC63E4 Reporting motelCassa Nostra Motel Guest nameTahli Windslade Guest postcode4810 CategoryThreatening / abusive behaviour Severitymoderate StatusSubmitted Incident date2 Nov 2026 Submitted8 Nov 2026, 5:42 pm Last updated8 Nov 2026, 5:42 pm Review dueNot supplied Expiry2 Nov 2027, 10:00 pm Guest response statusnot requested Factual reportGuests very very abusive towards staff, Very very dirty room. had 5 people in a 3pax room. Action takenGave many verbal warnings with no care towards staff. Guest responseNot supplied | ||||||
| Cassa Nostra Motel | James Test | Property damage | critical | Submitted | 7 Nov 2026 | |
Incident RMGIR-20261108-D87D7C043A82Reference numberRMGIR-20261108-D87D7C043A82 Reporting motelCassa Nostra Motel Guest nameJames Test Guest postcode4701 CategoryProperty damage Severitycritical StatusSubmitted Incident date7 Nov 2026 Submitted8 Nov 2026, 1:32 pm Last updated8 Nov 2026, 1:49 pm Review dueNot supplied ExpiryDoes not expire Guest response statusnot requested Factual reportSmashed TV and put hole in wall Action takenNot supplied Guest responseNot supplied | ||||||